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- Arbitration Forums, Inc.
Arbitration Forums, Inc. Overview
Founded in 1943, Arbitration Forums, Inc. is a membership-driven, not-for-profit organization that exists to effectively and efficiently serve its over 5,000 members' recovery and resolution needs. AF is the nation's largest arbitration and subrogation services provider. Annually, its members file over 872,000 arbitration disputes and 1.8 million subrogation demands collectively worth over $13.5 billion in claims.
AF is a membership-focused organization dedicated to providing its membership best-in-class service and ensuring they are at the center of everything AF does. AF embraces this member-centric mindset by implementing member feedback at all points of service. The membership is the key driver of AF's future direction. Through their continued support, AF continues building on current successes and ensures its services continue to provide effective dispute resolution alternatives.
Additional Culture Details
AF’s Service Promise is rooted in our Mission, Vision, Strategy, and Values. The core of the Service Promise is the exceptional, best-in-class service we provide to our members—service so pristine, our membership would never consider taking their business elsewhere. AF not only meets the expectations of our members, we exceed them. We take the initiative to rise above and beyond on every occasion.
While serving our members is our main purpose, it’s also about how we serve one another. When we cooperate and assume positive intent with feedback received, we’re able to accomplish goals that fulfill our Service Promise. Collaborating effectively as a unified team, we deliver an exceptional final product.
Adopting and demonstrating a true spirit of service leads to both personal success and AF’s success as a membership-driven organization.