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Applause

Applause is a world leader in testing and digital quality. Brands win or lose customers through digital interactions, and Applause alone delivers authentic feedback on the quality of digital assets and experiences, provided by real users in real-world settings. Unlike traditional testing methods (including lab-based and offshoring), Applause responds with the speed, scale and flexibility that brands require and expect. Applause provides actionable testing results that help development teams build better digital experiences faster, and release them with confidence. The world’s leading brands rely on Applause as a best practice and release partner to deliver digital experiences their customers love.

Learn more at www.applause.com.
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Purpose

We believe that all digital experiences should work the way customers expect. That’s why, since our founding, our mission has been to help the world's leading brands deliver digital assets and experiences of the highest quality.... Read more

Vision

We envision a world where exceptional products are available to everyone – regardless of location, demographic, device, language or ability. Applause offers a wide range of digital testing solutions and access to uTest, the world’s largest community of digital testers to provide real world insights into digital quality.... Read more

Mission

Our mission is to be the first place to turn for brands to ensure their digital interactions with customers are of the highest quality and work as intended.

Through the power of our platform and our disruptive approach to quality and testing, every day Applause demonstrates our proven ability to deliver with the speed, scale and flexibility that brands expect and require.

Applause’s mission is supported by Vista Equity Partners (Vista), which acquired Applause in 2017.
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Additional Culture Details

We’re passionate about the real-world experiences people have with our customers’ products, and we make sure that our employees do too. From a casual and flexible work environment to employee parties and community events, we know that in order to provide great experiences, we need to live them ourselves. We've created a winning environment that embodies our core values: passion & focus, respectful communication, in it together, deliver Applause, and embrace change.... Read more

Values

Commitment to Diversity and Inclusion
We received our Minority Business Enterprise (MBE) certification in December of 2020, as a validation of our status as a minority-owned business. The certification verifies that we meet the criteria defined by the National Minority Supplier Development Council (NMSDC), which requires a business to be at least 51% owned, operated and controlled by racial or ethnic minorities who are also U.S. citizens.

We are committed to working with suppliers and vendors that come from a wide range of backgrounds to incorporate all perspectives so that they are considered and included. In doing so, we are hyper-focused on ensuring the chain of supply for minority- and women-owned resources and making a meaningful impact.

Headquarters

Framingham, MA

Employees

267 US Employees

Industry

Managed Services & Outsourcing

Recent Awards

  • 2023

  • 2021

  • 2020

  • 2019

Company Snapshots

The Applause team celebrated Halloween in 2019 with a costume competition between departments.
Applause team members have stayed connected while working remote through daily Spirit challenges like Bring Your Pets to Work day.
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