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AnswerFirst Communications, Inc. Company Logo
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AnswerFirst Communications, Inc.

We provide live representatives to answer our clients’ calls. In return, our clients are able to provide superior customer service to their customers at a fraction of the cost of hiring full-time receptionists or operating their own call centers. We provide customer communication solutions to all business types.... Read more

Purpose

Connecting people with answers - AnswerFirst pursues collaborative relationships with clients and partners to understand their businesses and brands. Through teamwork, our Customer Service Professionals provide customer service solutions to thousands of companies around the globe.... Read more

Vision

AnswerFirst envisions a healthy world filled with happy people enjoying exceptional customer care.... Read more

Mission

To ensure stakeholder success through sound economic, social and environmental policies, resulting in global growth.... Read more

Additional Culture Details

Above all we value integrity, respect, accountability and diversity. We foster a healthy and engaging culture where our diverse team can enjoy their work and thrive in success. We do so by empowering our team with tools, resources and opportunities to connect with each other. ... Read more

Recent Awards

Company Snapshots

AnswerFirst Director of Smiles Penny Herron awarding employee Will Piver the 2017 GEM Award and $2,000.00 for going the extra mile.
AnswerFirst Training Specialist Claudia Rosenfeld, left, Contact Center Manager, Barbie Rau, right, and HR Coordinator, center, Joan Stearns capturing their Red Carpet photo moment at the AnswerFirst end of the year holiday celebration.
AnswerFirst's Director of Smiles, Penny Herron, dropping off a monetary donation from our charity arm AnswerFirst Cares to Champion's for Children.
AnswerFirst Business Development Manager Pat Skinner and Customer Service Specialist Aimee Roy at a local Chamber of Commerce Event.