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The Crisis Center of Tampa Bay, Inc.

The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault, suicidal thoughts, domestic violence, financial distress or emotional or situational problems. When members of our community don't know where to turn, the Crisis Center is here to help and is the gateway to access community social services.... Read more

Vision

At the Crisis Center we seek to be that extraordinary place where all people find help, hope and healing to make tomorrow better.... Read more

Mission

The mission of the Crisis Center is to ensure that no one in our community has to face crisis alone.... Read more

Additional Culture Details

Crisis Center of Tampa Bay Core Competencies

Cooperation/Teamwork: A desire to accomplish together what you cannot accomplish alone; respecting all views and leveraging each other’s skills and experiences; working in the best interest of the team in the pursuit of common goals.

Engaging Communication: Ability to shape communication so as to draw favorable attention of and meet the needs of the audience; Conveying ideas and opinions clearly through tact and consideration of others; Listening attentively to others’ ideas and opinions in an effort to fully understand the message; Writes and speaks clearly and effectively.

Customer Service: Both internal and external, listens and respects all customers’ opinions and ideas and maintains appropriate professional boundaries. Demonstrating a concern for the needs and expectations of customers and making them a high priority; Responding effectively to customer questions and needs in a timely manner. Building strong relationships of trust with customers.

Adaptability: Remains open-minded and adjusting one’s behavior in light of changing conditions; Managing transition between tasks well and adapts to shifting priorities; Facilitating others’ ability to flex and refocus in light of changing conditions or priorities.

Problem Solving: Anticipating and identifying work-related problems; Analyzing problems in a systematic and timely manner; Gathering relevant information prior to implementing reasonable solutions; Acting decisively to implement appropriate solutions, and considers the impact on other areas within the organization.

Judgment    : Making sound decisions based on accurate and relevant facts gathered, rather than emotions; Analyzing situations carefully by applying logic and practical thinking before taking action or making referrals for services.

Valuing & Fostering Diversity: Demonstrating respect for individual differences and establishing a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity.

Self-Management: Taking of responsibility for one’s behavior and well-being; Working effectively under stress and adapting one’s style to changing situations; Comfortable working in a fast paced environment, and needs minimal supervision; Exhibiting a professional demeanor.
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Values

Physical and Psychological Safety

Recent Awards