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- First Direct Lending, LLC
First Direct Lending, LLC
Purpose
First Direct Lending is a Direct Lender, focused on helping customers across all credit spectrums with purchase and refinance loans. We offer FHA, Conventional and Non Agency loans to help our customers reach their goals.
Vision
We're a team – solving problems, adapting systems to be more efficient and working together. It makes work more enjoyable for us, and the mortgage loan process a lot easier for you.
Mission
FDL specializes in cash out refinances, creating opportunities which allow our customers to utilize their equity to pay off debt, do home improvement or make a consumer purchase.
Additional Culture Details
The success of First Direct Lending is built on one simple principle – Making Customers Happy. Our team of hard-working people strive every day to achieve this by sticking to the core beliefs of our company:
- Treat customers fairly and with the respect they deserve
- Be honest
- Provide a simple, effortless financing experience for our customers
- No complicated or confusing jargon; use straightforward, clear language to explain the mortgage process
- Offer a wide range of competitive products to help people in all situations
- Continuously improve our process in order to fund quality loans faster and with a higher level of customer satisfaction
Such high standards demand the best talent, and we recruited the most customer-oriented people in our industry. We provide world-class training and treat them with the respect they deserve. Creating a family atmosphere at First Direct is critical to our success. A warm environment builds stability and happy employees, who push harder, collaborate more and carry a service attitude to customers.
We know our company culture shapes your experience with First Direct Lending. We empower our employees to take care of you.
- Treat customers fairly and with the respect they deserve
- Be honest
- Provide a simple, effortless financing experience for our customers
- No complicated or confusing jargon; use straightforward, clear language to explain the mortgage process
- Offer a wide range of competitive products to help people in all situations
- Continuously improve our process in order to fund quality loans faster and with a higher level of customer satisfaction
Such high standards demand the best talent, and we recruited the most customer-oriented people in our industry. We provide world-class training and treat them with the respect they deserve. Creating a family atmosphere at First Direct is critical to our success. A warm environment builds stability and happy employees, who push harder, collaborate more and carry a service attitude to customers.
We know our company culture shapes your experience with First Direct Lending. We empower our employees to take care of you.