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- CarMax
CarMax
CarMax, the nation’s largest retailer of used autos, revolutionized the automotive retail industry by driving integrity, honesty and transparency in every interaction. The company offers a truly personalized, omni-channel experience with the option for customers to do as much, or as little, online and in-store as they want. CarMax also provides a variety of vehicle delivery methods, including home delivery, express pickup and appointments in its stores.
In Richmond we have two retail locations, a digital and technology innovation center, home office, and our Richmond customer experience center.
In Richmond we have two retail locations, a digital and technology innovation center, home office, and our Richmond customer experience center.
Purpose
To drive integrity by being honest & transparent in every interaction.
Vision
An iconic experience - everywhere, every time.
Additional Culture Details
At CarMax, our commitment to innovation and iconic customer experiences have made us the nation’s largest retailer of used cars. As the original disruptor of the automotive industry, our “no-haggle” prices transformed car buying and selling from a stressful, dreaded event into the honest, straightforward experience all people deserve. We’ve been raising the bar on customer experiences ever since.
Today, our customers have the ability to buy completely on their terms, whether that’s online, in the store, or using a seamless combination of both.
Today, our customers have the ability to buy completely on their terms, whether that’s online, in the store, or using a seamless combination of both.
Values
- Do the Right Thing
- We value integrity above all else. We treat everyone with respect. We strive to deliver the best product and experience.
Recent Awards
Company Snapshots
