Frontline Performance Group (FPG) believes in the potential of people and our proven ability to harness that potential to drive tangible frontline results that last. FPG transforms front desk operations into profit centers for leading hospitality, car rental and automotive brands worldwide by elevating the performance of their frontline agents, while enhancing customer satisfaction. For over 25 years, FPG has generated billions in incremental revenue for our clients through a proven system of customized consulting, groundbreaking technology, one-on-one coaching, and proprietary training. The end result is higher earnings, increased enterprise valuations, and an enhanced experience on both sides of the front desk—with engaged agents and happy customers.
The Learning and Development Team utilized their FPG benefit, "Giving Day", by volunteering their time at the Second Harvest Food Bank in Orlando, FL! They helped pack meals for 9,000 children in the local area.
FPG Team Members in the Central Florida area participated in Charity Challenge XXXIV.
FPG Team Members at the headquarters location attended a luncheon at Orlando Health Orlando Regional Medical Center (ORMC) with a current Team Members who is a survivor of a tragic accident due to the wonderful care she received at ORMC. FPG raised funds that were put towards the hospital.
FPG Team Members at the headquarters location participated in a "Tacky Sweater Day" contest during the holidays.