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Flagstar Bank, N.A.

New York Community Bancorp, Inc. is the parent company of Flagstar Bank, N.A., one of the largest regional banks in the country. The Company is headquartered in Hicksville, New York with regional headquarters in Troy, Michigan. At June 30, 2023, the Company had $118.8 billion of assets, $84.9 billion of loans, deposits of $88.5 billion, and total stockholders’ equity of $11.1 billion.

Flagstar Bank, N.A. operates 436 branches, including strong footholds in the Northeast and Midwest and exposure to high growth markets in the Southeast and West Coast. Flagstar Mortgage operates nationally through a wholesale network of approximately 3,000 third-party mortgage originators. In addition, the Bank has 127 private banking teams located in over 10 cities in the metropolitan New York City region and on the West Coast, which serve the needs of high net worth individuals and their businesses.
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Vision

To create a one-of-a-kind banking experience grounded in relationships, nurtured through service, and measured by results.... Read more

Mission

Guiding Principles

•    We hire great people who represent the talents, experiences, backgrounds, and diversity of the communities we serve. We give them the tools to hone their skills and the opportunities to grow and become even better.
•    To us, teamwork is a choice that embraces a culture of acceptance and inclusion where everyone has a voice. So we choose to remove the “I” and put our hearts into the “We.”
•    We believe that banking with us will always be personal, private, and secure.
•    We formulate financial products and services tailored to make a real difference to our customers and the communities where we all live and work. If we put our name on it, we’re proud of it.
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Additional Culture Details

Flagstar Bank, N.A. believes that fostering a culture of diversity, equity, and inclusion broadens perspectives, engages employees, encourages teambuilding, and helps create a positive environment in which to work and grow. This ultimately can help better answer the varied needs of our customers and the communities in which we serve.

Our Diversity, Equity, and Inclusion vision centers on five pillars:
•    Expanding our market share and products
•    Diverse staffing of talent
•    Engaging and developing our diverse team members
•    Connecting with the communities we serve
•    Diversifying our suppliers

We support diversity, equity, and inclusion in the workplace through our 12 Employee Resource Groups (ERGs), which are open to all employees. Members work together to advance Flagstar Bank, N.A.'s commitment to diversity, equity, and inclusion by fostering leadership, networking, and development opportunities, increasing awareness, and being involved in our communities. Our ERGs include:
•    African and African Americans
•    Asian Americans and Pacific Islanders
•    Asian Indians
•    Disabilities
•    Green Team
•    Hispanic Latinos
•    InterFaith
•    LGBTQ
•    Native Americans
•    Veterans
•    Women
•    Young Professionals
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Values

Service
The way we communicate with one another and our customers says a lot about Flagstar Bank, N.A. as a company. We choose to be engaged in our work and committed to helping each other, seeing challenges as inspirations rather than obstacles. We're compelled to do things right the first time—offering the same level of service we expect and appreciate in return.

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