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T-Mobile

We started a wireless revolution. We changed wireless for our customers. Un-carrier has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. We're a powerful team transforming an entire industry. And we won't stop. #TeamMagenta is 50,000+ unique individuals united in our obsession for delivering great customer experiences, solving pain points, and challenging the status quo—at work and in life.... Read more

Purpose

T-Mobile, known as “the Un-carrier,” is changing wireless for good by bringing innovation to the industry and improving the wireless experience for all. With this in mind, T-Mobile works every day to deliver real value to customers and build the best network experience possible.... Read more

Vision

​​​​​​​​​​​​​​#1 in customer choice, #1 in customers' hearts.

As a supercharged Un-carrier, we have the opportunity of a lifetime — the chance to be not only #1 in customer choice, but #1 in customers' hearts. This means delivering as a company known for its world-class customer experience.

We strive to be one of the most loved brands in the world, famous for putting customers first.
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Mission

​​​​​​​Be the best in the world at connecting customers to their world.​​​​​
As we track toward this endeavor, each of us plays an important role in ensuring we successfully unlock the promise of our potential — to solve even more pain points, fight even bigger fights for our customers, and disrupt the wireless industry like never before.
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Values

How We Play-1
Frontline first, because customers are first.

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