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- Mint Eco Car Wash and Detail Center
Mint Eco Car Wash and Detail Center
Mint Eco Car Wash is taking a Fresh Approach to Washing Cars in Palm Beach County. Our goal is to elevate the car wash experience while being good stewards of the environment, and give the customer the car wash experience that they deserve: clean, safe, and beautiful.
Mint Eco owns and operates five flex car washes with eight additional coming soon, and has development goals of owning 50 in Palm Beach County. Not only does Mint offer affordable and convenient Unlimited Memberships, but we also offer interior and detailing services with spa-like lobbies on at all locations. Our customers can receive everything they need from us in order to keep their cars clean and maintained, while also feeling happy and relaxed.
Aside from that, we also believe in being relationship-oriented instead of transactionally oriented, and invest our time and resources in four key relationships: our customers, our employees, our communities, and the environment.
Mint Eco owns and operates five flex car washes with eight additional coming soon, and has development goals of owning 50 in Palm Beach County. Not only does Mint offer affordable and convenient Unlimited Memberships, but we also offer interior and detailing services with spa-like lobbies on at all locations. Our customers can receive everything they need from us in order to keep their cars clean and maintained, while also feeling happy and relaxed.
Aside from that, we also believe in being relationship-oriented instead of transactionally oriented, and invest our time and resources in four key relationships: our customers, our employees, our communities, and the environment.
Purpose
Mint Eco was founded with the mission of re-inventing the car wash from top to bottom, or as we like to say: "A Fresh Approach to Washing Cars."
We want to change an industry, and build a great organization. How will we succeed? By being:
Experiential
Experts in our Field
Bring a Critical Eye to Everything We Do (With a Bias That it Can be Done Better)
Relationship Oriented
Consistent, Honest and Clear Communication
Process Oriented (Trust the Process)
We want to change an industry, and build a great organization. How will we succeed? By being:
Experiential
Experts in our Field
Bring a Critical Eye to Everything We Do (With a Bias That it Can be Done Better)
Relationship Oriented
Consistent, Honest and Clear Communication
Process Oriented (Trust the Process)
Vision
In the history of car washing, there was no trust between the customer and the business due to businesses being transactionally oriented, dishonest, and even selfish.
Our vision is to create trust and loyalty with our customers by delivering to them a high-quality product and an unparalleled customer experience that is entirely focused on their relaxation and happiness. Simply put: we believe it can be done better, and that the customer deserves better.
Our vision is to create trust and loyalty with our customers by delivering to them a high-quality product and an unparalleled customer experience that is entirely focused on their relaxation and happiness. Simply put: we believe it can be done better, and that the customer deserves better.
Mission
Achieving our mission starts with why we are in business in the first place: to make people happy. We do not get out of bed to wash cars…we get out of bed to make people happy. Happiness is delivered through an experience that goes well beyond any physical service that we provide.
We are not after Webster’s first definition of happy in isolation: “feeling or showing pleasure or contentment.” We strive to also create Webster’s second definition of happy: “having a sense of confidence in or satisfaction with (a person, arrangement, or situation).” Our Happiness is a feeling that comes from the successful delivery of a high-quality service in an efficient timeframe and, importantly, delivered in a manner that is respectful and joyous.
We are not after Webster’s first definition of happy in isolation: “feeling or showing pleasure or contentment.” We strive to also create Webster’s second definition of happy: “having a sense of confidence in or satisfaction with (a person, arrangement, or situation).” Our Happiness is a feeling that comes from the successful delivery of a high-quality service in an efficient timeframe and, importantly, delivered in a manner that is respectful and joyous.
Additional Culture Details
Member & Guest CommitMINT
Every interaction that we have with Members and Guests will be focused not on the momentary transaction, but on building a lifelong relationship.
Our interactions will be different. We will focus on educating Members and Guests on what we perceive to be their needs. We will educate them on the goods and services that we sell that will satisfy those needs. We will rely on Members and Guests to make decisions. And once they do, we will own the outcome, including our mistakes.
Our CommitMINT is to inspire every one of our Members and Guests by (i) understanding the value of their asset and the need for its care, (ii) creating an extraordinary product and experience, and (iii) being an organization that they are proud to do business with.
Community CommitMINT
We will treat the Community as a critical constituent of our business. We will take a long-term approach to our relationships with the neighborhoods in which we operate. We will maximize our impact on the Community through our actions: dedicating time to the Community and financial support to organizations that share our vision.
Environmental CommitMINT
Mint Eco challenges the conventional belief that what is good for the Environment is bad for business, and vice versa. As such, we will minimize our impact to the Environment at every opportunity. We believe that this type of environmental stewardship is not only the right thing to do, but also good business for which we will be rewarded.
Every interaction that we have with Members and Guests will be focused not on the momentary transaction, but on building a lifelong relationship.
Our interactions will be different. We will focus on educating Members and Guests on what we perceive to be their needs. We will educate them on the goods and services that we sell that will satisfy those needs. We will rely on Members and Guests to make decisions. And once they do, we will own the outcome, including our mistakes.
Our CommitMINT is to inspire every one of our Members and Guests by (i) understanding the value of their asset and the need for its care, (ii) creating an extraordinary product and experience, and (iii) being an organization that they are proud to do business with.
Community CommitMINT
We will treat the Community as a critical constituent of our business. We will take a long-term approach to our relationships with the neighborhoods in which we operate. We will maximize our impact on the Community through our actions: dedicating time to the Community and financial support to organizations that share our vision.
Environmental CommitMINT
Mint Eco challenges the conventional belief that what is good for the Environment is bad for business, and vice versa. As such, we will minimize our impact to the Environment at every opportunity. We believe that this type of environmental stewardship is not only the right thing to do, but also good business for which we will be rewarded.
Values
- Experts in Our Field
- Car care is not a subject that is widely talked about among vehicle owners. We want to take the guesswork out of vehicle care by displaying expertise for our customers through thoughtful conversations and helpful suggestions. Historically, one of the biggest complaints in our industry that customers couldn't trust they were being told the truth about what they really needed for their vehicle. Mint Eco is on a mission to change that through developing expertise in our staff, and passing that expertise along to our customers.
Within Mint Eco, we also believe in developing expertise in each of our departments and skill sets so we can continue to bring creative solutions to the table every day to solve problems and move the company forward.
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