Data is king, and we know it. Xima Software was formed by former Avaya Business Partner IP Office engineers and tech support personnel, who for years heard the telephony industry ask for inexpensive, accurate, and easy-to-use reporting on their phone calls. They needed a reporting suite that would take minutes to install, not hours. A reporting suite that would show the details of every event that happened on a call instead of just a vague summary. A reporting suite that would report on all users, groups, and trunks without licensing headaches. With those principles in mind, they developed Chronicall which has true cradle to grave reporting from when the call comes in to when it is disconnected (and everything in between).