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West Bend Mutual Insurance Company

For a moment, think about your home; the magnolia tree you planted your first spring, the first pitter-patter of tiny feet, and countless Christmas mornings. The most valuable things you will ever own are in your home. That is why we exist. For over 125 years, West Bend has stood for excellence using innovative insurance products, steady growth, and financial stability to offer property/casualty insurance for homes, autos, businesses & personal property. We are proud to be a Midwest company where building relationships is the key. Our key areas of coverage: Commercial covers small to large businesses in industries including, but not limited to retail, wholesale, contractors, professional offices, childcare, pest control & fitness centers; Personal Lines covers individual/family homes and an array of vehicles; Workers’ compensation manages exposure, loss control, education, and cost reduction; Contract surety bonds for construction, small contractors, licenses and permits.... Read more

Purpose

To provide valuable insurance coverages and services to home and auto owners, as well as business owners, throughout the Midwest.... Read more

Vision

To be the company of choice for associates, agents, and policyholders.... Read more

Mission

To provide peace of mind to our customers through sound insurance and exceptional service.... Read more

Additional Culture Details

Our associates' workplace experiences are centered on our core values of Excellence, Integrity and Responsibility. We live and breathe our values to accomplish our mission of providing peace of mind to our customers. Our associates keep our promises by delivering exceptional service over and over again. In fact, 95.4% of our policyholders have said that they would refer West Bend to a family member or friend. We are proud to gain our business through referrals because they are one of the most trusted ways to gain new customers and build new relationships.

In addition, our associates and leaders take pride in supporting community programs, schools and non-profit organizations. Our caring and family-oriented culture spills over into our lives outside of our building. Our leaders encourage associates to get involved in, to make connections in the community, and to give of their time and talent.
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Values

Excellence
Commit to high quality work and continuous improvement of self and organization.

Recent Awards

Company Snapshots

Over 200 associates take part in the annual "Steiner Stomp" with President/CEO, Kevin Steiner.
Fireworks at the end of the company-wide concert with music from the BoDeans and the Steve Miller Band in honor of West Bend's 125th Anniversary.
Associate help assemble non-perishable meals as part of the 2019 campaign for the United Way of Washington County.
West Bend hosts annual 5k for the Boys & Girls Club of Washington County in celebration of 125th Anniversary.