Rimini Street is the leading global provider of independent enterprise software support services for over 1,750 companies worldwide, including midmarket, public sector and more than 155 Fortune 500 and Global 100 clients. By replacing Oracle and SAP annual support with Rimini Street support, these enterprises enjoy the most relevant and responsive support, save up to 90% on their total maintenance costs, and free up funds that can be used to drive innovation. Rimini Street clients can choose to remain on their current software release for a minimum of 15 years, while retaining the flexibility to upgrade when it meets their business requirements. All Rimini Street clients receive support for custom code and an array of value added services, at no extra cost. Rimini Street assigns each client an experienced Primary Support Engineer who is backed by a team of technology experts. All clients are guaranteed 24/7 support with 15 minute response times for critical issues.